Requesting a New Competency or Editing an Existing One

Overview

Coordinators cannot create or edit clinical competencies directly within Trajecsys. All competency additions and modifications are handled by the Trajecsys support team, typically same-day. This article explains how to submit a request and what information to include.

Adding a New Competency

Email support at support@trajecsys.com with the following:

• Program name
• Competency type (e.g., Clinical Competency)
• Major/discipline (e.g., Critical Care, Respiratory Care)
• Procedure name
• All steps and sub-steps, organized into sections (Preliminary Steps, Technique, Evaluation, Knowledge, Critical Fails, etc.)

The more detail you provide, the faster support can add the competency exactly as needed without back-and-forth.

Editing an Existing Competency

Existing competencies can be updated without creating a new one. Contact support with:

• The name of the competency to edit
• A description of the specific changes needed (wording updates, step additions or removals, reordering, etc.)

What Happens After You Submit

The support team will add or edit the competency in your program and reply to confirm when it is live. You do not need to do anything else in the system to activate it.

Common Issue: "No Exam Items" Error on a New Competency Form

If a newly created competency form shows a "no exam items" error when you try to use it, the competency was likely not fully linked to the form during setup. Contact support and reference the competency name. They can resolve this on the backend without requiring you to re-create the form.