Instructor: Cannot See or Access Student Evaluation Forms

Overview

If you log in as an instructor and cannot see student evaluation forms you are expected to complete, the most common cause is that the program coordinator has not yet granted you access. Trajecsys support cannot grant this access — it must come from your program's leadership.

What to Do

Contact the program coordinator or program director at your institution and let them know you cannot see the evaluation forms. They can grant access from their Admin Panel by assigning you to the appropriate students and clinical site.

What the Coordinator Needs to Do

1. Verify your account role is set correctly (Faculty or Supervisor) under Admin Panel > Users > Manage.
2. Assign you to the relevant clinical site under Admin Panel > Users > Assign Sites.

Once assigned, the evaluation forms for students at that site will appear in your account. If the coordinator needs step-by-step instructions, refer them to the article on changing user roles and assigning clinical sites.

If Access Was Recently Granted but Forms Still Do Not Appear

• Log out and log back in to refresh your session.
• Confirm with the coordinator that the site assignment was saved (you should appear in their Assign Sites list).
• If the problem persists after the coordinator confirms the assignment was made, contact Trajecsys support at support@trajecsys.com with your name and the coordinator's name for investigation.